Digital? When it comes to applying for a mortgage, 76% of Gen Y professionals want to have a face-to-face conversation with a broker or lender. A new report by professional services firm KPMG, entitled Banking on the Future, surveyed over 1,400 professionals in Gen Y (defined as being between 18 and 30 years old). Despite […]
by Jess Blanch Do you think that communication and conversation are hand in hand when meeting clients? Don’t be fooled, according to a renowned US communication expert. Nicholas Boothman, who was named one of the leading experts in face-to-face communication in the world by the The New York Times, reveals how to win over […]